Since its foundation in 1988, Strategic Resources, Inc. (SRI) has been committed to providing full-service, superior quality solutions to each of its unique customers.
Since its foundation in 1988, Strategic Resources, Inc. (SRI) has been committed to providing full-service, superior quality solutions to each of its unique customers. As a demonstration of that commitment, we developed and implemented a total Quality Management System (QMS). SRI’s QMS is a framework of policies, processes, procedures, and tools that function together to standardize and streamline and continuously monitor and measure performance across the organization. In 1999, our QMS was audited and awarded ISO 9001 certification without a single nonconformity. In the more than 10 years that have followed, our QMS has been periodically audited and upgraded first to the ISO 9001:2000 and then to the ISO 9001:2008 standard – without any interruption. We have started work to upgrade our QMS to the new ISO9001:2015 standard.
In 2008, we enhanced our QMS, utilizing the Capability Maturity Model Integration (CMMI) methodology. Each of our processes, procedures, and tools was evaluated, updated, and monitored to meet both the ISO 9001:2008 standard and the CMMI Level 3 requirements. In November 2008, SRI initially achieved CMMI Level 3 rating. In April 2015, we successfully re0appraised our system to the CMMI Level requirements. Following that achievement, we immediately set to work to implement the additional requirements to obtain CMMI Level 5 rating – the highest quality level recognized within the CMMI model.
As a small business, the investment of time and resources required to establish and maintain our quality certifications speaks volumes about our commitment to quality. Without question, that commitment to quality is in reality a commitment to our customers – to consistently deliver the highest quality services for each program, project and customer we serve.
Our ability to deliver on that commitment is evidenced in the number of industry and customer awards we have received for excellence, the amount of repeat and referral business we receive, and our continued growth within our existing and new business units. It is what sets us apart from our competition – large and small – as the corporate partner of choice. Creating powerful, high-quality solutions is our business.